You’re not alone: Support available as more people seek cost of living help.

For immediate release: 3 July 2023

Find out what help you are entitled to – that is the message from the district councils and Citizens Advice, as residents and families continue to deal with the high cost of living.

 Babergh and Mid Suffolk District Councils and Citizens Advice are calling on those feeling the financial squeeze to check what help they can access – particularly if they have not done so before.

 The call comes as Sudbury and District Citizens Advice announce that they delivered £5,500 worth of fuel vouchers last financial year. Meanwhile Mid Suffolk Citizen’s Advice shared that their team saw a huge spike in demand for their help, advising on 65% more issues than in the previous 12 months.

The biggest increases were from people looking for help with consumer goods, such as food, energy, phone and internet bills.

This comes at the same time that research by Policy in Practice shows almost £19bn in support goes unclaimed every year, which could change the lives of millions of people nationwide.

Residents can contact their district council (tel:0300 1234000) ( or local Citizens Advice (Contact us ( to find out what help is available. There may be support that they are unaware of, and offers which help cut spending such as 'social tariffs' from internet and phone companies.

 We’ll be doing everything we can to support our residents over the summer and beyond, anyone unsure where to turn for help should start on our website’s Cost of Living section, where there’s a clear breakdown of the help available.”

Our Council Customer Service Team is ready to listen if you have been impacted by the cost-of-living crisis and aren’t sure where to go. If you need any advice about the help you might be able to get, please don’t hesitate to contact your local Citizens Advice to speak about your options.”